# Modern.ai OS > Modern.ai connects and structures every tool, channel, and conversation an ecommerce business runs on into one secure Company Brain, so every team, tool, and AI can act on what is true. Modern.ai turns Shopify, ads, lifecycle, marketplace, finance, and operational data into one structured layer for reporting, MCP access, AI terminal workflows, Fleet Command agents, Radar signals, and partner actions. The same layer is opened on four jobs: brands, agencies, vendors, and investors. Key differentiators: a context-rich data layer (calendar, goals, costs, custom revenue, not just raw API data), a Company Brain, on AI Pro and AI Enterprise, that keeps history permanently instead of letting it roll off on a platform's schedule, 12 months of structured history on the free tier, an MCP server that opens the data layer to Claude, ChatGPT, Hermes, and OpenClaw plus any other client that speaks MCP, Cursor included, Terminal powered by Claude for deeper operator questions, Fleet Command agents running premade workflows on the Brain, and Radar for daily operator signals. ## Pricing - **Free Reporting**: $0. Forever free, 12 months of reporting. 12 months of reporting history, unified ecommerce dashboards, unlimited integrations, unlimited team members, and channel/profit/cohort reporting. No credit card required. - **AI Starter**: $99/mo. For brands putting AI on their data. Everything in Free Reporting plus AI enablement (Terminal), 1,000 agent credits + 25 GB Brain storage included, 36-month lookback, Radar operator signals, and source-backed answers. - **AI Pro**: $499/mo. Most popular. For growing ecommerce teams. Everything in Starter plus the Company Brain for permanent institutional memory, MCP access, 5,000 agent credits + 100 GB Brain storage included, unlimited lookback and integrations, and Slack support. - **AI Enterprise**: $999/mo. For agencies and large brands. Volume pricing above the $999 entry price is quoted by sales. Everything in Pro plus 20,000 agent credits + 500 GB Brain storage included, unlimited lookback and integrations, SSO/roles/governance, custom integrations including ERP, and Slack support with a dedicated success manager. The monthly fee buys the orchestration: the workflows, the agents, and the engineering that turn your data into outcomes. Storage and agent credits are metered separately. Beyond the included storage you pay $1.00 per GB per month. Agent credits refresh every month, and more credits come with moving up a tier. Your history is never deleted and there is no cliff. 14-day free trial on Starter and Pro. No credit card required. ## Platform Pages - [Homepage](https://www.modern.ai/): Main landing page covering the Company Brain, Fleet Command, the problem, the OS layer, free reporting, MCP access, Terminal, Radar, solutions, pricing, Modern LLM, finance, and demo booking. - [Agencies](https://www.modern.ai/agencies): Run every client account from one source of truth. Portfolio-wide reporting, daily Claude briefs, automated client decks, and a real-time structured view across commerce, media, lifecycle, marketplace, and operations. - [Brands](https://www.modern.ai/brands): Know what is true before the next growth decision, without hiring a data team or managing a warehouse. - [Vendor Connect](https://www.modern.ai/vendor-connect): When Modern finds the problem, Vendor Connect helps route the fix, to agencies, fulfillment providers, lifecycle teams, CRO specialists, customer support, marketplace operators, and finance operations. The brand starts every introduction and approves what it carries; Modern does not route brand data to vendors. Capital introductions (lenders, VC, private equity) are not part of Vendor Connect. - [Investors](https://www.modern.ai/investors): Source backed diligence and monitoring for ecommerce investments, in one aggregated view across every company you back. - [Modern LLM (coming soon)](https://www.modern.ai/modern-llm): An unreleased model that would run on your Company Brain, behind your permissions, distilled for business work. Not available yet. - [Roadmap (coming soon)](https://www.modern.ai/roadmap): A feature request leaderboard for voting on what Modern builds next. The live leaderboard is being wired up and is not running yet. - [Finance (coming soon)](https://www.modern.ai/#finance): Bring finance data into the same source-backed operating layer, with Plaid bank connections, 13-week cash flow forecasting, and lending readiness. - [Pricing](https://www.modern.ai/pricing): Free Reporting, AI Starter, AI Pro, and AI Enterprise tiers. - [Agency Services](https://www.modern.ai/agency): Performance marketing agency specializing in data-driven strategies across Meta, Google, TikTok, and more. Includes verified client results and free audit request. ## OS Pillars - [The Company Brain](https://www.modern.ai/#brain): One place that holds every campaign, decision, and lesson the business ever ran, so knowledge stays when people leave. Multi-tenant by design with tenant isolation, role-based access, and encryption at rest. Stored forever on AI Pro and AI Enterprise, so ad-platform expiry no longer erases the record of where the money went. Use Modern's managed agents or connect Claude, ChatGPT, Gemini, or any model through MCP with one key. - [Fleet Command](https://www.modern.ai/#fleet): An org chart of agents on premade workflows, running on the Company Brain. Growth, retention, ops, finance, and reporting agents that save time, save money, or make more of it. Claude-managed agents with model selection today, inter-model in platform soon, and any model through MCP right now. - [Free Reporting](https://www.modern.ai/#free-reporting): A clean 12-month performance foundation, unified across Shopify, Amazon, TikTok Shop, Meta, Google, lifecycle, and custom revenue. No credit card required. - [MCP Access](https://www.modern.ai/mcp): Modern is the operating system for ecommerce businesses: every system a brand runs (sales, ads, lifecycle, marketplace, support, finance) held in one secure, structured layer, with 1,000+ available connections. A remote MCP server at `https://mcp.modern.ai/mcp` opens that layer to any MCP-compatible AI client, including Claude, ChatGPT, and agent runtimes such as Hermes and OpenClaw, plus any other client that speaks MCP, Cursor included. 19 tools cover advertising (down to the creative), attribution, daily insights, media mix, product-level sales, cohort retention, lifecycle flows and campaigns, customer service down to the text of individual messages, TikTok Shop affiliate performance, plus the business context most connectors miss: marketing calendar, goals and goal breakdowns, and off-platform revenue such as wholesale. Every brand gets its own API key and an org-scoped session, so a query can only ever reach that brand's data. Calls are rate limited per key at 60 requests a minute plus a monthly allowance. Every analytics tool is a SELECT against the brand's marts; nothing in the connector can write to their data. Setup is three steps: generate an API key in Modern, add the connector URL, ask a question. ChatGPT additionally requires a paid tier with Developer Mode enabled before a custom connector can be created. Keys are user-scoped, SHA-256 hashed, revocable, expire a year after they are issued, and are checked against live organization membership before anything is returned. MCP access is part of AI Pro and AI Enterprise. No CSV exports or context stuffing. - [Terminal powered by Claude](https://www.modern.ai/#terminal): An AI terminal for deeper operator questions, source-backed briefs, and action plans from the Modern data layer. Specialist agents cover lifecycle, advertising, finance, and CRO, with an Auto mode that routes each question to the right one. Alternative LLM options coming soon. - [Radar](https://www.modern.ai/#radar): Daily operator signals across growth, retention, customer service, inventory, and finance readiness. Turns data movement into a brief with evidence and recommended next steps. Goals track net sales, spend, MER, and CAC against plan daily and by channel, and the shared brand calendar logs promos, launches, holidays, downtime, and stockouts so every signal is explained by what actually happened. - [Vendor Connect](https://www.modern.ai/vendor-connect): Turn a Radar signal into a request for a partner introduction across media, lifecycle, CRO, fulfillment, customer support, marketplace, and finance operations. The brand asks and approves what is shared; Modern does not route brand data to vendors. Capital introductions (lenders, VC, private equity) are not part of Vendor Connect. - [Modern LLM (coming soon)](https://www.modern.ai/modern-llm): A private, business-distilled model running on the Company Brain. Unreleased. - [Finance (coming soon)](https://www.modern.ai/#finance): Finance data joined into the same source-backed operating layer. ## Integrations - [Supported Integrations](https://www.modern.ai/#the-os): Shopify, Amazon (Seller and Vendor Central), Meta, Google Ads, TikTok, Klaviyo, Pinterest, Snapchat, X (Twitter), LinkedIn, Bing, Reddit, Taboola, Outbrain, MNTN, AppLovin, ShipStation, Gorgias, Everflow. 30+ connections live today and growing, and 1,000+ available connections counting any documented API. ## Results and Testimonials - [Client Results](https://www.modern.ai/agency#agency-results): Case studies including Prima (1,000% revenue growth, 13K new subscribers in 60 days) and IGK Hair (52% ROAS increase, 151K new customers in under 6 months). ## Getting Started - [Book a Demo](https://www.modern.ai/#book-demo): Request a demo and connect data sources in under 30 minutes. - [Start Free](https://platform.modern.ai/sign-up): Create a free Modern.ai account. No credit card required. - [Log In](https://platform.modern.ai/sign-in): Access the Modern.ai platform dashboard. ## Legal and Support - [Privacy Notice](https://www.modern.ai/privacy): Modern.ai privacy policy and data handling practices. - [Terms of Use](https://www.modern.ai/terms): Modern.ai terms of service. - [Support](mailto:support@modern.ai): Email support at support@modern.ai.